Privacy Policy for Machi X Exchange

Welcome to Machi X Exchange ("Machi X") a platform / exchange owned by Lighthouse Worldwide Co., Ltd, an exempted company incorporated under the laws of the Republic of Seychelles with an address on Suite 1, Commercial House One, Eden Island. This privacy policy for Machi X Exchange (“Privacy Policy”) describes how we collect, use, share, disclose, and process your personal information when you use https://machix.com (the “Site”), a mobile app, any Machi X API or third-party applications relying on such an API, or any other Machi X services (collectively, the “Services”).

We may periodically modify and update this Privacy Policy on this page, and it is your responsibility to read through this Privacy Policy frequently to ensure you have reviewed the most current version thereof. When obligated by law, we will inform you of any modifications to this Privacy Policy. If you register with or access the Services or this Site, it is assumed that you accept the terms and conditions of this Privacy Policy. Your non-termination or continued access to or usage of any Services or this Site after the effective date of any amendments, changes, or updates constitutes your agreement to this Privacy Policy, as modified by such changes, amendments, or updates.

You may choose whether to share your personal information to us, and you may decide whether to exercise your rights as stipulated in Article 6 of this Privacy Policy,. However, please note that if you choose not to share or provide your personal information to us, Machi X may no longer be able to provide the Services and this Site to you.

Capitalized terms that are not defined in this Privacy Policy shall have the same meaning as those in the Terms of Service.

1. INFORMATION COLLECTION

  1. Types of Personal Information Collected

    When you use the Services, we collect, process, use and internationally transmit information sent to us through your computer, mobile phone, or any other access devices for the purposes as set forth hereunder. Not only do we collect, process, use and internationally transmit personal information listed in this Privacy Policy but we also collect, process, use and internationally transmit certain Cookies information which you may find in a separate Cookies Policy on our website. We may collect, process, use and internationally transmit the categories of information, including, but not limited to, the categories listed below:

    • (1) User-Provided Information

      You may provide Machi X with information such as (a) Account Information: your email address and password; (b) Personal Information: your name, nationality, country of residence, birth of date, address, phone number; (c) Identity Verification Information: including but not limited to ID number, photos of your government issued ID, passport, national ID card, driving license, [your selfie along with the above mentioned ID documents], and FATCA (Foreign Account Tax Compliance Act) related information; and (d) Financial Information: including but not limited to account number, bills, source of fund.

    • (2)Automatically collected information

      When you access or use the Services and this Site through the internet, Machi X may use certain technologies, to obtain: (a) Technical Information: IP, browser information, login information, operating system and platform, and time zone setting; (b) Information about your visit: full Uniform Resource Locators (URL) clickstream to, through, and from our Site (including date and time); pages you viewed or searched for; length of visits to certain pages, page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We also use (or may use) cookies and web beacons when you visit our Site. For additional information on our use of cookies and web beacons, please refer to our Cookie Policy; and (c) Information about geo-location: real-time location-based information from your device whenever you use or download our services.

    • (3)Social Media

      You may decide to provide us with access to certain personal information stored by third parties such as social media sites (for example, Facebook, Google, Twitter, and any other Third Party). The information we have access to varies by site and is controlled by your privacy settings on the respective site and your authorization. If you associate an account managed by a third party with your Account and authorizing Machi X to have access to this information, we may request your consent that Machi X may collect, process use, international transmit and store this information in accordance with this Privacy Policy.

    • (4)Other

      We may also collect, process, use and internationally transmit your feedback to the Services or Our Site or any response to our survey. When you use the Services, we may also collect, process, use and internationally transmit information about your transactions and/or your other activities on our website and we may continuously collect, process, use and internationally transmit name and type of your computer, mobile device, or any other access devices, such as the name and device of your operating system, for fraud prevention purposes as well as to monitor for possible breach of your Account and to identify any malicious software or any other activity that may harm Machi X and/or its users. Furthermore, we may also collect, process, use and internationally transmit additional information that you voluntarily provide to our customer success team, to the extent permitted by applicable laws.

    The personal information mentioned above is classified as Code 001 (Type for identifying individuals), Code 002 (Type for identifying finance), Code 003 (Type for identifying in government data), Code 011 (Individual description), Code 031 (Residence and facilities), Code 032 (Properties), Code 035 (Recreational activities and interests), Code 036 (Lifestyles), Code 083 (Credit Ratings), and Code 102 (Agreement or contract) and other types of personal information as specified in the Terms of Service, this Privacy Policy, the Cookie Policy, and any other relevant contracts, representations, statements, consent letters and any other type of personal information within the scope of the purpose of collection, processing, use, and international transmission in the specific purpose and the classification of personal information of under transmission under the Personal Information Protection Act of Taiwan and other applicable laws.

  2. Specific Purposes of Collection, Processing, Use, and International Transmission of the Personal information

    We collect, process, use and internationally transmit the aforementioned personal information for the following purposes: (a) providing the Services and requesting customer support; (b) considering and processing your application/transactions and sending notices about your transactions; (c) analyzing your usage of the Services and this Site; (d) developing and tailoring the Services and this Site based on your preferences; (e) resolving disputes, collect fees, and troubleshoot problems; (f) managing, operating, providing and/or administering your use of and/or access to our Services and the Site; (g) delivering targeted marketing, service update notices, and promotional offers according to your communication preferences; and/or (h) verifying your identity by comparing your personal information against third-party databases.

    The purposes mentioned above are classified as 036 (Deposit and remitting), 040 (Marketing (including financial cross-selling business)), 063 (Non-government agency collect or process personal information under legal obligations), 069 (Contract, contract-like or other legal relation matters), 090 (Consumer, Customer Management and Service), 094 (Property Management), 135 (Information (Communication) Services), 136 (Information (Communication) and Database Management), 137 (Information and Communication Security and Management), 148 (Internet shopping and other electronic commerce services), 154 (Reference), 157 (Investigation, statistics, and research analysis), and 181 (Other business operation in accordance with the business registration project or organization Prospectus) and any other purpose for which we enter into the legal relationship with you (including the relevant documents such as the Terms of Service, this Privacy Policy, the Cookie Policy, and any other relevant contracts, representations, statements, consent letters) and perform or exercise the relevant rights and obligations thereunder, compliance with applicable laws and regulations, and performance of obligations under applicable laws and regulations, etc., under the Personal Information Protection Act of Taiwan and other applicable laws.

2. PROCESSING AND USE OF PERSONAL INFORMATION; TIME PERIOD OF USE , AREAS OF USE, PERSONS AUTHORIZED TO USE, AND METHODS OF USE OF PERSONAL INFORMATION

  1. Additional Specific Purposes of Use

    Machi X may process and use your personal information for the following purposes:

    • (1) providing the Services and requested customer support;
    • (2) processing transactions and sending notifications about your transactions;
    • (3) analyzing your usage of the Services and this Site;
    • (4) developing and customizing the Services and this Site according to your preferences;
    • (5) resolving disputes, collect fees, and troubleshoot problems;
    • (6) delivering targeted marketing, service update notices, and promotional offers according to your communication preferences;
    • (7) disposing of de-identified personal information;
    • (8) verifying your identity by comparing your personal information against third-party databases; and/or
    • (9) complying with laws and regulations (including but not limited to Anti-Money Laundering and counter-terrorist financing, or as otherwise may be necessary to execute the agreement between you and Machi X).

    Please note that two or more purposes may apply simultaneously. The types (classification) for the personal information shall be the same as those provided in Article 1.

  2. Persons Authorized to Use

    (a) We / Machi X and our branches, affiliates, the members of the group to which we / Machi X belongs, the entities to which we / Machi X outsources the operations ("Outsourced Entities") and the entites or institution to which the Outsourced Entities sub-outsource, the entities having entered into contracts or agreements with us / Machi X due to our / Machi X's business needs (including the relevant needs under the Terms of Service, this Privacy Policy, the Cookie Policy, and any other relevant contracts, representations, statements, consent letters), administrative authorities, judicial authorities or tax authorities having jurisdiction over any of the above companies, entities or institutions, authorities having rights or powers to investigate, or any other government authorities, and any recipient of international transmission who are not prohibited by the competent authority; or (b) parties transacting or contemplating to transact with us / Machi X and therefore being in need of collecting, processing, international transmission and the use of the personal information.

  3. Time Period of Use

    The longest of the following period shall prevail: (a) The period when the specific purposes for collection of the personal information exist; (b) The mandatory record keeping period under applicable laws and regulations; (c) The keeping period for operation needs; or (d) the keeping period as agreed in relevant contract or agreement.

  4. Areas of Use

    Any place within or outside the territory where the persons authorized to use as specified above are located.

  5. Methods of Use

    Collection, processing, international transmission and use of personal information with automatic machine or other non-automatic methods (e.g., use of electronic documents, papers or other appropriate methods in line with the then-current technology) in compliance with the applicable laws and regulations relating to personal information protection.

3. STORAGE AND PROTECTION OF PERSONAL INFORMATION

  1. We may engage certain third-party vendors that may collect, process, use, internationally transmit, store and/or protect your personal information.
  2. We store and process your personal and transactional data / information, including but not limited to relevant payment information in Taiwan, Republic of China, provided that the location may change from time to time, depending on the services provider used by Machi X (the “Storage Location”). Your personal information may be accessed by the governments, courts, law enforcement, or regulatory agencies where the Storage Location is located. Please note that the privacy standards of the Storage Location may vary from locations depending on where you reside.
  3. We utilize reasonable technical and organizational information security measures to appropriately protect your personal information from leaking or unauthorized accesses and prevent such risks of providing personal information. However, Machi X cannot guarantee, among others, the personal information you provided or we collected to not be accessed, disclosed, altered, or destroyed by any malicious attacks from hackers or any skilled computer experts.

4. THIRD PARTY ANALYTICS AND ADVERTISING

  1. To develop or improve the Services and this Site, Machi X may engage third-party service providers to help us research and analyze information about your usage of the Services and this Site. These third parties may also use cookies and similar technologies to obtain similar information about your usage of the Services and this Site.
  2. Machi X may allow third-party ad servers or ad networks to provide advertisements on the Services and this Site and on third-party services. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements, and links that appear on the Services. They automatically receive your IP address when this occurs. They may also use other technologies to measure the effectiveness of their advertisements and to personalize the advertising content.
  3. Machi X does not have control over the third parties’ use of the above-mentioned cookies and similar technologies and, unless otherwise specified under relevant applicable laws, their use is governed by those parties’ privacy policies, not subject to this Privacy Policy.
  4. Machi X itself does not respond to “do not track” signals, and we do not control whether third parties do.
  5. The types (classification) for the personal information and purposes in this Article shall be the same as those provided in Article 1.

5. SHARING AND DISCLOSURE OF INFORMATION

Machi X values your privacy. However, for your use and our improvement of the Services and the Site, we may share your personal information with the following parties under the following circumstances:

  1. We have obtained your consent to share or transfer your personal information to third parties.
  2. We share or transfer your personal information with essential third parties, including, but not limited to our Affiliates, and other service providers at the reasonable discretion of Machi X, to assist with parts of our business operations, such as bill collection, marketing, know-your-customer procedure, and technology services. If you register with or access the Services or this Site, we may assume that you agree to our sharing with such parties at the reasonable discretion of Machi X.
  3. We may be required to disclose personal information if and when obliged to do so by a subpoena, a court order, or a similar legal procedure.
  4. We may share, transfer, or disclose your personal information to third parties when we decide to sell, buy, or merge our businesses with such parties. Machi X may also transfer or assign such information in the course of corporate mergers, divestitures, or dissolution.
  5. We may also make disclosures of personal information if we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our terms and conditions of use.

6. CHOICES AND RIGHTS OF YOUR INFORMATION

  1. You may exercise your rights stipulated in this Article 6 relating to your personal information collected, processed, and used by Machi X, and you may delete your Account in which we may no longer be able to provide the Services and this Site to you.
  2. You have the following right, subject to the applicable laws and this Article 6, to send your request to us:
    • (1) Inquire or request to review, make duplications of, replenish and rectify your personal information collected by Machi X;
    • (2) Request Machi X to discontinue our collection, processing and use of the personal information collected by Machi X; and
    • (3) Delete any personal information collected by Machi X. Kindly note that we may not be able to provide the Services and this Site to you upon such deletion and we cannot, however, delete such personal information that is necessary to comply with binding legal obligations.
  3. Upon your inquiry or request for a review and making duplication of the personal information Machi X has collected from you, Machi X shall determine whether to agree to such request within fifteen (15) days from the date on which Machi X receives your request, except:
    • (1) when the national security, diplomatic and military secrets, the macroeconomic interests or any other major national interests may be harmed;
    • (2) when the performance of official duties may be interfered with; and
    • (3) when the major interests of Machi X or a third person may be affected.

    Please note that the fifteen-day period may be extended from our sole discretion after notification in writing (either in electronic or physical-copy form). Please note that Machi X may charge a fee to you if you make an inquiry or request to review, or make duplications of your personal information.

  4. You may, as appropriate and in accordance with applicable laws, exercise your rights mentioned above by contacting us through the contact information designated in this Privacy Policy. In some cases, for example, delete or cease the processing or use of your personal information may indicate that we may no longer be able to provide the Services and this Site to you.
    • (1) there is a dispute regarding the accuracy of your personal information;
    • (2) the processing or use of such personal information is either necessary for the performance of an official duty or fulfillment of a legal obligation of Machi X or agreed by you in writing (either in electronic or hard-copy form); and
    • (3) such dispute has been recorded. The thirty-day period may be extended to a time period of no longer than thirty (30) days when necessary and you will be notified of the reason of extension in writing (either in electronic or physical-copy form).
  5. You may, as appropriate and in accordance with applicable laws, exercise your rights mentioned above by contacting us through the contact information designated in this Privacy Policy. In some cases, for example, delete or cease the processing or use of your personal information may indicate that we may no longer be able to provide the Services and this Site to you.

7. CHILDREN’S PRIVACY

The Services and this Site are not targeted for those who are under the age of twenty (20). We do not intentionally collect personal information from such a person. We will delete any such information as soon as practicable when we are aware of such collection.

8. THIRD PARTY WEBSITE LINKS

The Services and this Site contain links to other websites and online resources. This Privacy Policy only covers the privacy policy and practices of Machi X and does not cover the privacy policies and/or practices of websites or online resources other than the Site. Machi X is not responsible for the privacy policies and/or practices of other websites or online resources.

We do not guarantee the security of personal information and/or other information that you provide on third party websites. We do implement a variety of security measures to maintain the safety of your personal information that is in our possession or under our control. We, therefore, do not have any responsibility or liability for the security arrangements (or lack thereof) of your personal information on these linked third party websites. These linked websites are only for your convenience and you therefore access them at your own risk. Nonetheless, we seek to protect the integrity of our Site and the links placed upon each of them and therefore welcome any feedback about these linked websites.

9. NO CLASS ACTION

To the extent permitted under the applicable law, you and Machi X may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, representative, consolidated or multi-claimant proceeding.

To the extent permitted under the applicable law, you and Machi X each waive any right to a jury trial.

10. MODIFICATIONS

To the greatest extent permitted by applicable laws, Machi X reserves the right, at its sole discretion, to modify, discontinue or terminate this Privacy Policy, at any time and without prior notice. Machi X will always post the most current version on our website. To the greatest extent permitted by applicable laws, if a revision meaningfully reduces your rights, we will notify you (by, for example, posting on this page or other methods permitted under the applicable laws). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Privacy Policy.

11. CONTACTING MACHI X

If you have any questions about this Private Policy, please contact Machi X through [email protected].